Operations and Digital Engagement Admissions Recruiter

The Admissions Office operates within a team-based model, led by the Chief Admissions Officer. Each team member carries full responsibility for their assigned area while working collaboratively to support shared enrollment goals. Team members actively support and encourage one another, while maintaining ownership and accountability within their individual functional roles.

To Apply:

 Candidates may email a resume, cover letter, and professional references to Amber Cofer, Director of Undergraduate Admissions at [email protected].

Job Summary

The Admissions Recruiter supports Johnson University’s enrollment goals by leading the institution’s digital recruitment efforts and managing key enrollment platforms, including ZeeMee, Niche Engage, and JRM (Jenzabar Recruitment Module), as well as Admissions social media accounts. This role serves as a resource for the admissions team by equipping and supporting recruiters to use digital recruitment strategies and communication tools effectively. The position also assists with recruitment events, manages digital admissions processes, and ensures the timely completion of required admissions documentation and reporting. Success in this role requires strong organizational skills, attention to detail, professionalism, initiative, and a commitment to providing excellent service in a fast-paced, relationship-driven environment.

Essential Duties and Responsibilities

Admissions Operations & Data Management

  • Demonstrate a strong commitment to the mission and core values of Johnson University.
  • Manage admissions documentation, including receiving, downloading, processing, tracking, and uploading transcripts, test scores, references, and other application materials.
  • Maintain accurate student records, checklist items, application materials, and admissions data within JRM and related systems.
  • Monitor missing documents and application completion steps, assisting with student follow-up as needed.
  • Support admissions reporting, data accuracy, and overall process efficiency from inquiry through enrollment.
  • Manage the Admissions email account by responding, forwarding, flagging, and processing admissions-related items.

CRM & Communication Strategy

  • Oversee JRM communication flows, including campaign setup, automation, audience management, monitoring, and prospective student engagement.
  • Collaborate with Admissions leadership to create and improve communication strategies that move students through the enrollment funnel.
  • Coordinate messaging around recruitment cycles, enrollment goals, events, and key student milestones.
  • Track communication performance and identify opportunities to improve engagement, follow-up, and conversion.
  • Ensure student communication, notes, and recruitment activity are accurately documented in the CRM.

Digital Recruitment & Marketing

  • Manage admissions engagement across digital platforms, including Niche, ZeeMee, Instagram, text campaigns, and other approved tools.
  • Collaborate with Marketing & Communications on admissions website content, targeted campaigns, event promotion, funnel-stage messaging, and program-specific recruitment initiatives.
  • Track digital engagement metrics and recommend strategies to strengthen visibility, student engagement, and enrollment outcomes.
  • Evaluate emerging recruitment technologies and digital tools that may enhance the admissions process.Perform other duties as assigned.

Qualifications

  • Bachelor’s degree required.
  • Excellent verbal, written, interpersonal, and customer service skills, with the ability to build positive relationships with students, families, faculty, staff, and external partners.
  • Strong presentation and public speaking skills, including the ability to confidently lead campus tours, events, and group presentations.
  • Demonstrated organizational skills, attention to detail, and ability to maintain a high level of accuracy while managing multiple priorities.
  • Ability to thrive in a fast-paced environment, exercise sound judgment, solve problems effectively, and make informed recommendations.
  • Ability to maintain confidentiality and discretion when handling sensitive student information and admissions materials.
  • Ability to work collaboratively as part of a team while maintaining a high level of personal initiative and accountability.
  • Proficiency in Microsoft Office and related software applications; experience with CRM systems, admissions software, or higher education administrative platforms preferred.
  • Previous experience in admissions, higher education, recruitment, customer service, marketing, communications, or office administration preferred.

Preferred

  • Experience in higher education admissions or enrollment management.
  • Familiarity with CRM systems such as Salesforce or Jenzabar Recruitment Manager.
  • Experience managing social media platforms and digital recruitment campaigns.

Working Environment & Schedule

  • Office-based with frequent interaction with visitors and prospective students.
  • Monday – Friday, 8:00 a.m. – 5:00 p.m. with evening and weekend availability required during peak recruiting seasons and major events.

Equal Employment Opportunity Provider

Johnson University is a Christian university affiliated with Christian churches and churches of Christ. Its mission is to educate students for “Christian ministries and other strategic vocations framed by the Great Commission in order to extend the kingdom of God among all nations.” Accordingly, Johnson University seeks to hire and educate individuals who share its vision and core values to carry out that mission. Johnson University does not unlawfully discriminate in admissions, educational programs, or employment practices.

Johnson University does not discriminate on the basis of race, sex, color, national origin, age, veteran status, genetic information, political affiliation, or disability–if such disability may be accommodated without undue hardship—in provision of educational opportunities, programs and activities, or employment opportunities and benefits, pursuant to the requirements of Title VI of the Civil Rights Act of 1964 and subsequent amendments to that act, Title IX of the Educational Amendments of 1972 and subsequent re-authorization of that act, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 and subsequent amendments to that act.

The University, however, reserves the right under those provisions to make certain employment decisions based on religion, marital status, or sex consistent with the University’s religious beliefs when establishing qualifications for certain positions. Further, as a Christian ministry, the University retains the right to select those who serve in ministerial positions, as that term has been defined by the courts in the context of the First Amendment to the United States Constitution, based on criteria established by the University without regard to Title VII, Title IX, or any other federal, state, or local law governing the employment relationship.