IT Database and Training Assistant - Part time

The Information Technology department at Johnson University invites applications for the part-time position of IT Database and Training Assistant on the Tennessee campus. Applicants should submit a cover letter, a resume, and three references to .

Job Summary

The Information Technology Department exists to support the mission of Johnson University by providing excellent support and innovation of campus technology with a heart for service to the JU community.

Information Technology Staff promise to:

  • Listen carefully to needs
  • Provide practical solutions and implement them efficiently
  • Give attention to detail
  • Advise on alternative and innovative solutions as necessary
  • Answer technology needs quickly and thoroughly
  • Care about people more than the technology they use

IT Technicians report directly to the IT Director and work closely with the other members of the Information Technology team, end-users, and third-party technology partners to provide direction and support for the university’s equipment and systems.

Job Responsibilities

  • Assists with data retrieval from software databases via SQL queries using InfoMaker, Microsoft SQL Server Management Studio, and other software as needed.
  • Assists with planning and maintaining permissions to Jenzabar software platforms and database systems.
  • Provides quality data and suggestions to the IT Director, IT staff, and other parties as requested.
  • Communicates IT operations and vision to SGA as a representative of the IT Department to the student body.
  • Communicates and mediates issues and concerns expressed by SGA and the student body with IT Department staff.
  • Communicates IT operations and vision to campus faculty and staff as a representative of the IT Department.
  • Provides regular training opportunities and materials to campus students and employees of popular software, such as Microsoft Office products, Zoom, Adobe, and others.
  • Assists with creating and maintaining up-to-date documentation for IT policies and procedures.
  • Other duties as requested or assigned by the Information Technology Director.


  • At least one year or more of related experience preferred
  • Positive, energetic attitude with the ability to learn through feedback
  • Focused on customer service and teamwork
  • Strong analytical and problem-solving skills
  • Strong organizational skills with a focus on results within an information systems environment
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
  • Flexible and a strong work ethic, both independently and in a team environment, in a high-pressure on-call environment with changing priorities
  • Willingness to occasionally work outside of normal business hours, as needed
  • Excellent English oral and written communication skills

Working Conditions

This position will require long periods of sitting along with long periods of standing. IT Technicians are expected to perform precise tasks (wiring, manipulating fasteners and small components, etc.) that require control and dexterity. There will also be days of extended walking across the campus for IT issues. One must also have the ability to lift up to 50 lbs.

Equal Employment Opportunity Provider

Johnson University is a Christian university affiliated with Christian churches and churches of Christ. Its mission is to educate students for “Christian ministries and other strategic vocations framed by the Great Commission in order to extend the kingdom of God among all nations.” Accordingly, Johnson University seeks to hire and educate individuals who share its vision and core values to carry out that mission. Johnson University does not unlawfully discriminate in admissions, educational programs, or employment practices.

Johnson University does not discriminate on the basis of race, sex, color, national origin, age, veteran status, genetic information, political affiliation, or disability–if such disability may be accommodated without undue hardship—in provision of educational opportunities, programs and activities, or employment opportunities and benefits, pursuant to the requirements of Title VI of the Civil Rights Act of 1964 and subsequent amendments to that act, Title IX of the Educational Amendments of 1972 and subsequent re-authorization of that act, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 and subsequent amendments to that act.

The University, however, reserves the right under those provisions to make certain employment decisions based on religion, marital status, or sex consistent with the University’s religious beliefs when establishing qualifications for certain positions. Further, as a Christian ministry, the University retains the right to select those who serve in ministerial positions, as that term has been defined by the courts in the context of the First Amendment to the United States Constitution, based on criteria established by the University without regard to Title VII, Title IX, or any other federal, state, or local law governing the employment relationship.