Afternoon Receptionist

Johnson University invites applications for the part-time position of Afternoon Receptionist.  Applicants for this position should submit a cover letter and resume to .

Position Title: Afternoon Receptionist
Work Location: Johnson University Tennessee (Knoxville, TN)
Reports to: Vice President for Business & Finance
Base Pay: Competitive
Classification: Hourly, Part-Time (20 hours per week)
FLSA Status: Non-exempt

Job Summary

The receptionist is often the first person or voice that greets the public; thus, the first impression is extremely important.  The receptionist will receive a wide variety of inquiries and needs good interpersonal skills.  It is essential that the receptionist become familiar with the campus, programs, and personnel.

Position Duties and Responsibilities

  • Maintain the afternoon hours of the P/W receptionist desk
    • Desk is open Monday through Friday from 8 a.m. to 5 p.m., plus other hours as may be needed for special events
    • The afternoon receptionist is to see that all of the afternoon hours (1-5 p.m.) are covered
    • All changes to the normal schedule must be cleared with the supervisor
  • Welcome guests and answer various questions
  • Answer telephone calls quickly and courteously, transfer calls to the appropriate office or put on hold, and quickly/courteously return to answer other calls
  • Send and receive faxes
  • Receive payments and balance the cash drawer daily and submit reconciliation reports to Cashier
  • Help with the process of managing work-study timesheets, sending notification of errors to employees, sorting supervisor time sheets, and managing returned time sheets
  • Help with the stuffing of student refund checks for distribution
  • Other clerical duties as may be assigned by the business office


  • Education/training/related experience
    • High school diploma or equivalency
    • 1-3 years office experience preferred
  • Skill Requirements
    • Knowledge of business telephone etiquette
    • Ability to use professionalism in communicating details of the college operations, ensuring confidentiality, integrity, and security
    • Ability to provide information to individuals by telephone and in person in a courteous manner
    • Ability to establish and maintain an effective working relationship with the public, students, and faculty/staff
    • Good organizational skills with a strong attention to detail including the ability to follow up on missing data or to clarify issues
    • Computer skills with preference in Excel and Outlook
    • Honest and trustworthy

Working Conditions

This position is primarily sedentary, working at a desk in a climate-controlled office.  Some standing or walking will be required to maintain files and obtain information.

Equal Employment Opportunity Provider

Johnson University is a Christian university affiliated with Christian churches and churches of Christ. Its mission is to educate students for “Christian ministries and other strategic vocations framed by the Great Commission in order to extend the kingdom of God among all nations.” Accordingly, Johnson University seeks to hire and educate individuals who share its vision and core values to carry out that mission. Johnson University does not unlawfully discriminate in admissions, educational programs, or employment practices.

Johnson University does not discriminate on the basis of race, sex, color, national origin, age, veteran status, genetic information, political affiliation, or disability–if such disability may be accommodated without undue hardship—in provision of educational opportunities, programs and activities, or employment opportunities and benefits, pursuant to the requirements of Title VI of the Civil Rights Act of 1964 and subsequent amendments to that act, Title IX of the Educational Amendments of 1972 and subsequent re-authorization of that act, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 and subsequent amendments to that act.

The University, however, reserves the right under those provisions to make certain employment decisions based on religion, marital status, or sex consistent with the University’s religious beliefs when establishing qualifications for certain positions. Further, as a Christian ministry, the University retains the right to select those who serve in ministerial positions, as that term has been defined by the courts in the context of the First Amendment to the United States Constitution, based on criteria established by the University without regard to Title VII, Title IX, or any other federal, state, or local law governing the employment relationship.