Minimum System Requirements

To ensure students are equipped for success at Johnson University Online, here are some hardware and software guidelines.

Hardware

Desktop, laptop, tablet* device with:

  • 16 GB of free memory
  • 512 GB of free disk space
  • Internet connection (high-speed connection strongly recommended)
  • Keyboard, mouse, or trackpad
  • Speaker and microphone (USB headsets are recommended for best sound quality)

Note: *Adobe Flash is unsupported on iOS devices.

Software

PDF Reader (Adobe Reader, Preview, Kindle Cloud Reader, or similar)
Current Antivirus and Malware software recommended
Supported browsers include:

  • Firefox 135+
  • Chrome 133+
  • Edge 133+
  • Safari 18.1+

Required plugins include:

  • Java 7 update 25+ (minimum)
  • Flash 11+ (minimum)
  • Silverlight 5 (minimum)

Some courses and programs may require additional programs or plugins. * Tablets may not be powerful enough to complete some course assignments. Mobile and cell phones are insufficient to complete most course work.

Support

Password Reset

24/7 HelpDesk Chat

24/7 HelpDesk Phone – 1-855-821-5921 (toll free)

Knowledge Base and FAQs