Cashier/Afternoon Receptionist

Johnson University is seeking a full-time cashier/afternoon receptionist.  This position will be based at Johnson University’s Knoxville, Tennessee campus.  Interested applicants should submit their resume and any questions to .

Job Summary

As cashier, the employee is responsible for the timely receipting of payments for student accounts and other income. The cashier will also cash checks, disperse petty cash, process credit card transactions, process online payment transactions, and handle purchasing duties that consist of receiving departmental purchase order requests and coordinating the buying and distributing of requests.

As afternoon receptionist, the employee is often the first person or voice that greets the public; thus, the first impression is extremely important. The receptionist will receive a wide variety of inquiries and needs good interpersonal skills. It is essential that the receptionist become familiar with the campus, programs, and personnel.

Primary Duties and Responsibilities

  • Receipt payments for student accounts and other income
  • Cash campus employee/student checks according to University policy
  • Balance reports and cash drawer
  • Process credit card transactions
  • Process online payment transactions
  • Prepare manual and electronic bank deposit tickets and take deposits to the bank weekly or as needed
  • Manage all purchase order department requests
  • Coordinate all buying and issuing of purchase order requests
  • Assist with EX purchase order module set-up
  • Organize and maintain accurate filing system
  • Assist accountant as needed
  • Maintain the afternoon hours of the P/W receptionist desk
    • Desk is open Monday through Friday from 8 a.m. to 5 p.m., plus other hours as may be needed for special events
    • The afternoon receptionist is to see that all the afternoon hours (1-5pm) are covered
    • All changes to the normal schedule must be cleared with the supervisor
  • Welcome guests and answer various questions
  • Answer telephone calls quickly and courteously and transfer calls to the appropriate offices
  • Send and receive faxes
  • Receive payments and balance the cash drawer for reception area
  • Help with the stuffing of student refund checks for distribution
  • Other clerical duties as may be assigned by the business office

Knowledge & Skills Requirements

  • Use professionalism in communicating details of the University operations, ensuring confidentiality, integrity, and security
  • Excellent interpersonal and multitasking skills
  • Good organizational skills with a strong attention to detail including the ability to follow-up on missing data or to clarify issues
  • Knowledge of business telephone etiquette
  • Ability to provide information to individuals by telephone and in person in a courteous manner
  • Ability to establish and maintain an effective working relationship with the public, students, and faculty/staff
  • Good self- motivating skills including the ability to manage or start-up new projects
  • Strong computer skills with preference in Excel and Outlook
  • Honest and trustworthy


  • High school diploma or equivalency
  • 1-3 years cashier/office or general accounting experience, preferred
  • Purchasing experience preferred

Working Conditions

The position is primarily sedentary, working at a desk in a climate-controlled office. Some standing or walking will be required to maintain files and obtain information.

Equal Employment Opportunity Provider

Johnson University is a Christian university affiliated with Christian churches and churches of Christ. Its mission is to educate students for “Christian ministries and other strategic vocations framed by the Great Commission in order to extend the kingdom of God among all nations.” Accordingly, Johnson University seeks to hire and educate individuals who share its vision and core values to carry out that mission. Johnson University does not unlawfully discriminate in admissions, educational programs, or employment practices.

Johnson University does not discriminate on the basis of race, sex, color, national origin, age, veteran status, genetic information, political affiliation, or disability–if such disability may be accommodated without undue hardship—in provision of educational opportunities, programs and activities, or employment opportunities and benefits, pursuant to the requirements of Title VI of the Civil Rights Act of 1964 and subsequent amendments to that act, Title IX of the Educational Amendments of 1972 and subsequent re-authorization of that act, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 and subsequent amendments to that act.

The University, however, reserves the right under those provisions to make certain employment decisions based on religion, marital status, or sex consistent with the University’s religious beliefs when establishing qualifications for certain positions. Further, as a Christian ministry, the University retains the right to select those who serve in ministerial positions, as that term has been defined by the courts in the context of the First Amendment to the United States Constitution, based on criteria established by the University without regard to Title VII, Title IX, or any other federal, state, or local law governing the employment relationship.