Administrative Assistant

The Admissions Office functions on a team concept, with the Director of Undergraduate Admissions serving as head of the team, with each member carrying full responsibility for their defined area. Each area supports and encourages the others, yet is a separate entity. To apply for the role of Administrative Assistant, please send a resume, cover letter, and three references to .

Job Summary

Support Admissions office operations by maintaining office systems and supervising student workers. Manage office procedures, working to improve communication with prospective students. Provide support to the Director of Admissions. Project a professional image that aligns with the mission and purpose of Johnson University through in-person and phone interaction. 

Primary Duties and Responsibilities

• Answer phones, provide customer service, and transfer calls to appropriate staff members.
• Meet and greet campus visitors.
• Create and modify documents using Microsoft Office.
• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
• Enter or oversee data entered into recruiting software, i.e. transcripts, high school information, and test scores.
• Maintain office supplies and marketing materials, reordering materials as needed.
• Process daily incoming mail and distribute it to appropriate team members.
• Process initial applied letters for new applicants.
• Process accepted letters for new applicants each day.
• Process ready-to-enroll applicant folders for Admissions team members.
• Update electronic candidate files for team members who may be out of the office.
• Process appropriate student correspondence informing them of scholarship awards or updates.
• Push accepted students to the Registrar before each semester.
• Maintain proper procedures for filing, protecting, and disposing of applicant files.
• Run daily procedures through our customer relations management database, ensuring all communications are delivered accurately and promptly.
• Train, mentor, and supervise student workers, delegating and coordinating work tasks.
• Review and submit student workers’ time cards each week.
• Monitor the Admissions FL email inbox and answer emails promptly and professionally.
• Report applicant information to NACCAP.
• Maintain and keep updated a training notebook for the Administrative Assistant position.
• Support the Director in the orientation of new staff members.
• Answer questions for prospects, inquiries, applicants, and accepted students and effectively communicate the possibilities available at Johnson.
• Maintain the Admissions Office calendar with campus visits, special events, and vacation schedules.
• Manage mailing calendar and oversee mass mailings scheduled for Admissions.
• Interface with Information Technology to ensure Enrollment Services is working efficiently with our technology.

Other Duties and Responsibilities

• Cultivate a general understanding of the history, mission, and purpose of Johnson University.
• Assist with recruitment events, registration, and materials production for events.
• Other tasks as assigned by Director.

Working Conditions

• Normal for an office environment
• Some outdoor conditions when working with special events
• Occasional evenings and weekends

Qualifications

• Bachelor’s degree from a regionally accredited institution (required)
• Administrative experience preferred
• Excellent written and oral communication skills, including email, phone, and one-on-one interaction
• Excellent organizational skills
• Excellent people skills
• Average to above average typing skills
• Proficient in Microsoft Office

Equal Employment Opportunity Provider

Johnson University is a Christian university affiliated with Christian churches and churches of Christ. Its mission is “to educate students for Christian ministries and other strategic vocations framed by the Great Commission in order to extend the kingdom of God among all nations.” Accordingly, Johnson University seeks to hire and educate individuals who share its vision and core values to carry out that mission. Johnson University does not unlawfully discriminate in admissions, educational programs, or employment practices.

Johnson University does not discriminate on the basis of race, sex, color, national origin, age, veteran status, genetic information, political affiliation, or disability–if such disability may be accommodated without undue hardship—in provision of educational opportunities, programs and activities, or employment opportunities and benefits, pursuant to the requirements of Title VI of the Civil Rights Act of 1964 and subsequent amendments to that act, Title IX of the Educational Amendments of 1972 and subsequent re-authorization of that act, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990 and subsequent amendments to that act.

The University, however, reserves the right under those provisions to make certain employment decisions on the basis of religion, marital status, or sex consistent with the University’s religious beliefs when establishing qualifications for certain positions. Further, as a Christian ministry, the University retains the right to select those who serve in ministerial positions, as that term has been defined by the courts in the context of the First Amendment to the United States Constitution, based on criteria established by the University without regard to Title VII, Title IX, or any other federal, state, or local law governing the employment relationship.