Technology Services and Support

To ensure students are equipped for success at Johnson University Residency Programs, here are some hardware and software guidelines.

Minimum System Requirements

Hardware
Desktop, laptop, or tablet with:

  • 4GB of memory (8 or higher strongly recommended)
  • 20GB of free disk space
  • internet connection (high speed connection strongly recommended)
  • speaker and microphone (USB headsets are recommended for best sound quality)

Software
PDF Reader (Adobe Reader, Preview, Kindle Cloud Reader, or a web browser with PDF reading capability)
Current Antivirus and Malware software highly recommended
An up-to-date version of Java may be required

Supported browsers include:

  • Firefox 67+
  • Chrome 72+
  • Safari 12+
  • Edge 44+

Required plugins include:

  • Java 7 update 25+ (minimum)

Services & Sites

Email
Sakai (Learning Management System)
Campus Connect
Microsoft Office 365
Office Professional Plus for Students

Support

Password Reset
24/7 HelpDesk Chat
24/7 HelpDesk Phone – 1-855-821-5921 (toll free)
Knowledge Base and FAQs